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Diorama Sheet(NEO) Instruction manual Rev.151210 A4-1p (PDF) 424KByte |
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DIORAMA SHEET mini Instruction manual Rev.151210 A4-1p (PDF) 533KByte |
(FAQ) Frequently asked questions, and answers
| Q0. Can I link the website? Can I use the image of the website? |
A0. No problem. You can freely link. You can freely use the image of the Hakoniwagiken's website. If possible, please described as "Hakoniwagiken" exhibitors source. Not required. |
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| Q1. Where can I buy the product? | A1. (Overseas Customer) You can buy eBay.com our store. (Japanese Customer) You can buy Amazon.co.jp Yahoo!Shopping Yahoo!Auction |
| Q2. Is there a real store? | A2. Yes. If you come when, please mail in advance. |
| Q3. Do you have to sell wholesale? | A3. We have not to sell wholesaler now, but please contact us if you would like. |
| Q4. Are you ship internationally? | A4. Yes. You can buy on eBay store, and we can send to the world. |
| Q5. Is there such a point to be careful with the use of the Ground/BackGround Foil? | A5. The end of the paper ground/background foil, there is a possibility that cut the hands and fingers. Please use it on your attention. |
| Q6. Age of handling product? | A6. We have targeted the 15 years of age or older. If a person under the age of 15 will be available, please use under the direction towards the adult. |
| Q7. The package of the commodity has been corrupted. Please replace the good. | A7. When we ship the item, we check the damage carefully. If such package was damaged upon receipt of the item by any chance, to tell the postal staff or transportation company from which you took delivery, please request a compensation. There is no damage to the package, we will Corresponding if there is a problem with the product itself. Please contact us. |
| Q8. I want to item sample layout. | A8. What we can sell, only the goods which have sent to the store. It does not sell goods not in the store. |
| Q9. I would like to have my ordered a third-party products that do not sell in the store? | A9. What we can sell, only the goods which have sent to the store. It does not sell goods not in the store. |
| Q10. I want to buy more quantities than store's stock. | A10. We can sell only stock number. There is no stock more basically. But please contact us if you want. |
| Q11. Is it possible to reserve? | Q11. Yes. Payment if completed within one week, we will be able to wait. We will be delivered along with the items to purchase additional later. |
| Q12. I have a item that I want to commercialize. | A12. Please tell us. We will consider the best. |
| Q13. When tiling the diorama sheet, There is a little difference of each sheet's color. | A13. It can not be helped in the current price and printing technology. However, we will continue from now it improved. Please give me a your kindly understanding now. |
Contact Support
| eBay Message | Please ask a question from the store page of eBay. |
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| FAX | +81-224-51-8365 |
| www@hakoniwagiken.com * We change the contact email address on an irregular basis as spam mails. When you inquiry, please check the latest e-mail address described here. Thank you. |